Terms & Conditions (Usage Policy)

 

Last Updated: 11/12/2024

Welcome to FastPrinterFix.com! These Terms & Conditions outline the rules and regulations for using our website and services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.


1. Services Offered

FastPrinterFix.com is an independent third-party service provider offering printer troubleshooting, repair, and technical support. We do not manufacture or sell printers, nor are we affiliated with any printer brands such as HP, Canon, Epson, Brother, Dell, Lexmark, Xerox, or Samsung.

1.1 Limitations of Our Services

  • We provide remote and on-site printer support as per availability.

  • We do not offer manufacturer warranties or official support for any printer brand.

  • Our services are provided on an “as-is” and “as-available” basis, with no guarantees of resolving all issues

 

2. User Responsibilities

By using our services, you agree to:
✔ Provide accurate and complete information when requesting support.
✔ Follow the technician’s instructions to avoid further damage to your printer.
✔ Use our services for lawful purposes only and not for any fraudulent or illegal activities.


3. Payment & Refund Policy

  • Payment: All services must be paid for upfront unless otherwise agreed. We accept credit/debit cards and other online payment methods.

  • Refunds: We offer refunds only if the issue remains unresolved after our troubleshooting efforts. Refund eligibility is at our sole discretion.

 

4. Limitation of Liability

FastPrinterFix.com is not responsible for any direct, indirect, incidental, or consequential damages resulting from:

  • The use of our services or website.

  • Any loss of data, software, or hardware damage during troubleshooting.

  • User errors or improper handling of the printer.

By using our services, you acknowledge and agree that we are not liable for any damages or losses related to your printer or its operation.


5. Privacy Policy & Data Security

  • We respect your privacy and do not share personal information with third parties without consent.

  • For more details, please review our Privacy Policy.

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6. Third-Party Links & References

Our website may include links to third-party websites for informational purposes. We do not endorse or take responsibility for their content, services, or policies.


7. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review them periodically.


8. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📞 Support Number: +1 (888) 818-8830
📧 Email: support@fastprinterfix.com
🏢 Address: Fast Printer Fix LLC, The Yard Williamsburg, 195 Broadway, Brooklyn, NY 11211

By using FastPrinterFix.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.